1.1 A booking is considered confirmed when “Booking Confirmation” is sent by Production Farm.
1.2 Any invoices issued by Production Farm for work done must be paid within 7 days of receipt unless other arrangements have been agreed to by Production Farm and the other party.
1.3 Production Farm may require a deposit for studio recording bookings that exceed 1 hour.
1.4 Production Farm may retain all files and refuse to provide audio until the balance has been settled or make media content private until the balance has been paid.
2.1 Cancellations or postponement provided in writing more than 14 days in advance of scheduled session will be entitled to a full refund or credit.
2.2 Cancellations or postponement from 14 days up to 48 hours prior to scheduled session attracts a charge of 50% of the standard hourly hire rate.
2.3 Cancellations or postponement within 48 hours of the scheduled session attracts a charge of 100% of the standard hourly hire rate.
3.1 Production Farm retains the right to charge the Client a cleaning and damage fees in the event of any damage to the studio, equipment, infrastructure, or facility, which includes but is not limited to spills, water damage, mistreatment of equipment and accidental damage.
3.2 This charge also pertains to smoking of any kind, as this is prohibited throughout the facility.
4.1 The Client agrees to reimburse Production Farm for all reasonable expenses authorised in advance and incurred in connection with the Client project. This includes, but is not limited to, special or third-party software, graphics, plugins, music purchase and/or licensing, sound effects, hosting, and domain name associated costs.
5.1 All materials, USB, SDXC, discs, and computer files/drives created at Production Farm remain the property of Production Farm until payment is received in full.
5.2 Where credit terms have been agreed, payment is strictly 7 days from the date of invoice.
5.3 The Client will be liable for any fees, costs and expenses incurred by Production Farm for any debt collection process.
6.1 Unless there is a technical fault with the recordings, or an error occurred that was within Production Farm’s reasonable control, Production Farm does not offer refunds.
6.2 Any pre-paid services or credit that have not been redeemed within 365 days are forfeited.
7.1 Production Farm will deliver any raw audio within 24 hours if requested by a Client.
7.2 Production Farm will deliver any produced audio within a timely manner in which it sees fit unless otherwise agreed.
7.3 Production Farm will deliver any raw video files within 48 hours.
7.4 Production Farm will deliver any produced video within a timely manner in which it sees fit unless otherwise agreed.
8.1 Raw Media: Refers to Audio (WAV, MP3) or Video (.MOV, .MP4) media that has been exported directly from the recording source and does not include any editing or processing.
8.2 Release Ready: Files delivered that have undergone Rendering and Basic Editing (Audio Only) and meet industry standard sound levels (-16 LUFS for Stereo Files).
8.3 Basic Editing (Audio Only): Applies to all produced podcasts. This Involves the removal of obvious mistakes and/or errors, editing marked retakes, and trimming of start and end points.
8.4 Creative Editing (Audio & Video): Refers to all post-production editing for both audio and video media beyond basic editing requirements. Edits are performed as per approved client creative brief.
8.5 Media Storage: Production Farm will take every precaution to maintain a backup for 12 months from the date of recording. Note that retrieval of these backups will attract additional fees.
8.6 Basic Studio Hire Rental: Every BASIC studio hire session attracts an equipment hire charge, this charge is per session and includes equipment rental and setup; this does not include operators.
9.1 Upon full payment for the Services or written approval of final content, all materials (including advertising material, podcast audio and video, voiceovers, artwork, etc.) prepared by Production Farm shall be considered exclusive property of the Client.
Production Farm hereby assigns and transfers any and all rights, including those under copyright law.
9.2 The Client acknowledges and agrees that the Production Farm may include the project audio/video content and information prepared, designed and developed in their portfolio. Unless otherwise stated in writing by the Client.
10.1 Production Farm will not be liable to the Client for any loss of interest, revenue, profit, or data, or for any consequential, indirect, incidental, or special damages suffered by the Client relating to the subject matter in the Client’s content.
11.1 The Australian Copyright Act allows certain uses of content on the internet without the copyright owner’s permission. Production Farm forfeits all liability with respect to copyright and encourages clients obtain independent advice prior to the use of any 3rd party content.
11.2 The publishing of content owned by an artist or record label may require independent release agreements to be entered into prior to distribution.
12.1 APRA AMCOS (Australian Prudential Regulation Authority) Production Farm forfeits all liability with respect to licensing and encourages clients to contact APRA AMCOS directly.
12.2 APRA AMCOS is an Australian music rights organisation representing songwriters, composers and music publishers. APRA AMCOS license organisations to play, perform, copy, record or make available artists music, and distribute the royalties to artists. For more information head to https://apraamcos.com.au/
Note: copyright and licensing are not the same thing, you may have a license to distribute content but not have the right to distribute copyrighted content without having sought approval from the artist or record label directly.
13.1 Clients and their representatives located on Production Farm premises must comply with Production Farm workplace health and safety guidelines.
13.2 Production Farm reserves its rights to refuse use of any Client or Client representative’s equipment (including software) on Production Farm premises if, in Production Farm’s opinion, such equipment exposes Production Farm’s property to risk of loss or damage, is unsafe or breaches the Health and Safety Act 2011 including failure to comply with current Electrical Safety Standards.